Frequently asked questions about Propaegis.

You can start by booking a consultation or registering your property from the website. After registration, the admin team reviews and approves your account before dashboard access is enabled.

The initial launch coverage is Andhra Pradesh, Karnataka and Telangana. The system is built to expand to more states later.

Yes. Click Client Sign In or Register Property. New registrations are kept in Pending Review until admin approval.

Admin reviews your profile, activates the client account, adds or verifies your property details and assigns the relationship manager and field/operations team.

Yes. Field executives can capture GPS from their mobile/browser during the visit. This helps provide location proof for inspection reports.

Yes. Inspection reports can include photos, videos, remarks, condition status and health status after admin review.

Yes. Clients can upload documents from the dashboard. Admin can access and manage documents based on permissions.

Ownership documents, tax documents, legal documents, rental documents, maintenance bills, inspection reports, KYC and authorization letters can be stored.

Issues are created as service tickets. Admin or operations team reviews them, assigns internal/vendor support, tracks quotation/approval/work status and updates the client.

In the first phase, vendors are managed internally by admin/operations team. Vendor login can be added later.

Tenant profiles, KYC, rental agreements, rent due dates, deposits, rent received status, lease expiry reminders and tenant complaints can be tracked.

It is a simple status summary such as Excellent, Good, Needs Attention or High Risk based on physical condition, encroachment risk, documents, maintenance, rental and legal status.

Yes. Expenses, invoices and manual payment records can be shown in the client dashboard when entered by accounts/admin.

Initially, payment entry is manual. Razorpay, Stripe or PayPal can be integrated in a later phase.

Initially, manual WhatsApp links can be used. WhatsApp Business API can be integrated later.

Clients see their own documents. Admin can access all documents. Visibility can be controlled based on role and document settings.

A relationship manager can be assigned to each client. State incharge, operations manager and field executives support the service delivery.

Yes. One client can have multiple properties, and each property can have separate documents, inspections, tickets, expenses and service plans.

Yes. The backend is designed with state-wise hierarchy and role matrix, so more states and users can be added later.

The system uses password-protected login and role-based access. Sensitive operational access is controlled by the role matrix.